Vinod Antony

Title: Stadium Experience Assurance

Abstract:

Technology is changing the way customers interact with business applications. There is a Shift from traditional Customer Engagement to Customer Experience as the interaction channels have transformed to futuristic Extended Reality - Augmented Reality (AR), Virtual Reality (VR) & Mixed Reality (MR) applications. With the emergence of Digital and the recent shift to work from home & live sport watching from home becoming the new normal, the business case for virtual / augmented/ mixed reality across industries such as gaming, sports, retail, education, real estate, health care etc. has become exponential. 

Stadium experience both in and off stadium (sitting in a couch/sofa) provides the next evolution of human story telling at a whole new level for driving home positive and deeper fan experiences like real-time display
of players’ statistics, how many seconds a football was in the air etc. allows stadium fans to improve their experience across different sports by using Augmented Reality content. Testing such reality applications poses a very new set of challenges to overcome across all both functional, automation, non-functional testing. This paper highlights key challenges of testing reality applications like Non-standard interfaces, 3D space, motion testing, and experience differing from one hardware to other and provides unique automation tools/framework.